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Frequently Asked Questions
General Enquiries
What is market.wasalat.net?
Your one stop solution for all Networks and security systems needs brought to you by WASALAT Co. under one address. Whether you are looking for the best deals or the newest of Network devices arrivals in Kuwait ranging from Routers and switches & cables etc... our intuitive site brings convenience tailored to your needs right to your fingertips.
Can I use market.wasalat.net and visit the showroom?
We encourage you to visit hawalli, Ibn-Khaldoun street, Bassam 3 Complex, Ground Floor 23 outlets and witness a great shopping experience. In fact you can visit show room page and see what our stores have to offer from products such as Network devices and CCTV security systems Find a showroom near you, tailored to your own preferences.
Does market.wasalat.net have an active online community for posting, sharing, and providing insight on its products and services?
Yes, we do. Our integrated network of social media services include Facebook, Twitter, YouTube and Instagram. We also have an official Blog for discussing all the latest updates, offers, and arrivals at wasalat.net; as well as providing different product reviews, previews, and unboxings on all your favorite Surveillance cameras, Gaming Routers & Cables, Finger print, Sound System, Intercom, pbx etc.
Is buying online safe?
Wasalat guarantees a secure shopping experience, as market.wasalat.neet chooses to process payment transactions of K-Net and MasterCard only through securely encrypted Payment Gateways. In fact all your personal information, including credit card, name, and address details go through an encrypted channel which is considered to be the best in the industry for secure commerce transactions. Use of your Personal Information is strictly in accordance with market.wasalat.net’s Privacy Policy.
Account Enquiries
Why do I need to register?
You need to be a registered market.wasalat.net user to be able to buy, plus registration helps you and market.wasalat.net by
- Contacting you whenever needed.
- Ensuring a safe shopping environment.
- You will get all the updates on latest products, promotions and special offers on market.wasalat.net based on your preferences and past purchases/sale.
- You can make item recommendations and suggestions.
Is it free to register for an market.wasalat.net account?
Yes, registration at market.wasalat.net is completely free.
How do I create an market.wasalat.net account?
Simply click on the register link at the top of the page, follow the onscreen instructions and in less than 60 seconds you will be officially an market.wasalat.net account holder.
What is market.wasalat.net ID?
Your market.wasalat.net ID is the way in which you would be identified on the site. It is your unique identification as a user, in other words your market.wasalat.net
account helps us recognize you and your delivery address whenever you shop giving you effortless reception of your purchases as soon as possible without you having to fill up your details every time.
Why do I need a password?
You need a password along with your market.wasalat.net account to be able to transact on the site keep your details and account settings from other use.
What if I forgot my Password?
Don’t worry that is quite common, just click on the forgot password link by clicking Forget my password link and follow the directions, need more assistance? Feel free to contact us at by filling in the Contact Us form here
here or simply contact our customer service Landline on 22204942.
How do I change my profile?
Once you have logged on; click on your account link found on top of the page which will take you to your account dashbord page and then save your changes once you’re done changing the desired fields.
After I have created my account, can I place my first order anytime?
Once you have created an account and logged on; you can make your first purchase at your convenience whether you buy from Surveillance Cameras, Routers & Switches or Smart Door Lock.
Will my market.wasalat.net account expire if I do not use it for a while?
No, it will remain valid.
Can I create multiple market.wasalat.net accounts?
Sure, as long as each market.wasalat.net account has its unique e-mail address for registration, though if adding a secondary address is why you want to create multiple accounts; then note that you could always add a secondary address to your initial account and then select whichever address you need your products delivered to at checkout.
Can someone other than me use my market.wasalat.net account?
Yes but we strongly recommend that you avoid sharing your personal details. By the way, your family members and friends can create their new accounts in just 60sec by clicking here.
How can I get my name removed from the market.wasalat.net mailing list?
If you want to be removed from our mailing list, please contact us by clicking here and you will be directed to our Customer Service contact page, fill out the required fields with the word “remove” in the subject line and the email address that you wish to be removed within the contact form. Please note that it may take up to 3 days to action your request. In addition, each electronic mail we send you, will contain details of how you can un-subscribe.
How can I cancel my market.wasalat.net account?
Please contact us by clicking here and you will be directed to our Customer Service contact page, fill out the required fields with the word “Cancel Account” in the subject line and the email address that you used to register within the contact form. Please note that it may take up to 3 days to action your request. In addition, each electronic mailing we send you will contain details of how you can cancel your account.
What is a Wishlist?
It is an on site feature that you can use to save products, such as Intercom, Sound Systems, Finger Print and PBX etc..., you frequently reorder, schedule email reminders, or to send gift ideas to friends & family. You can view your Wishlist at any time by clicking on the “My Wish List” link at the top of the page, just make sure you are signed in.
Will my wishlist items expire if I don’t access my account for a while?
Don’t worry, once you have selected an item to be added to your Wishlist it will stay there permanently, until you either buy or delete it.
When I add an item to my wishlist does the price get saved as well?
The Wishlist does not reserve items & price details for you as they do change within your list in accordance to price & stock updates at market.wasalat.net e.g. If a Sound Systems or Intercom goes out of stock or gets a price change, the change will be shown in your wishlist as well. However it stores all items that you wish to look at later, and buy at a later date. Any item you add to your Wishlist will stay there permanently, till you either buy or delete it.